Privacy Policy
Privacy Practices Notice
RescueMed Financial LLC
Website: [https://www.rescuemedfinancial.com]
1. Overview
RescueMed Financial LLC (“we”, “our”, or “us”) is committed to safeguarding the privacy and security of sensitive information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), the AICPA’s SSAE 18 standards, and SOC 2 Type II security controls.
This Notice explains how we protect information in the course of providing medical billing and consulting services, and what data (if any) is collected via our website.
2. Information We Collect Through This Website
Our website is designed for informational and business contact purposes only. We do not request, collect, or store Protected Health Information (PHI) via this website.
The only information we may collect includes:
- Name
- Company name
- Email address
- Phone number
- General message submitted via our contact form
This information is used solely to respond to inquiries and is not shared with any third party without your consent.
3. Information We Handle as a HIPAA Business Associate
In our core business operations—outside of the website—we may access PHI when performing EMS billing and revenue cycle services for covered healthcare providers. In those settings, we maintain full compliance with:
- HIPAA Privacy and Security Rules
- SSAE 18 (SOC 1) internal control requirements
- SOC 2 (Type II) data security, availability, and confidentiality criteria
This includes:
- Encryption of PHI at rest and in transit
- Access controls and audit logging
- Vendor risk management and business associate agreements
- Regular compliance reviews and security testing
4. Third-Party Service Providers
We use secure, industry-standard third-party platforms (e.g., secure document portals, encrypted cloud storage) that meet or exceed HIPAA and SOC 2 compliance requirements. These vendors do not collect website form data unless explicitly integrated for that purpose.
5. Data Security Measures
We implement and maintain appropriate administrative, technical, and physical safeguards to protect any information submitted to us, including:
- Firewalled and monitored infrastructure
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Incident response procedures
No website can guarantee absolute security, but we continuously monitor and improve our controls to mitigate risks.
6. Your Privacy Choices
- Do not submit any medical or sensitive information via the website’s contact form.
- If you are a patient seeking help with a medical billing issue, please contact your EMS provider directly.
7. Contact Us
If you have any questions about this notice or how your information is used, please contact us:
RescueMed Financial LLC
835 SW Alsbury Blvd, Unit M, Burleson, TX 76028
Email: privacy@rescuemedfinancial.com
Phone: 469-333-7011
Toll Free 855-763-7011
