Air Medical Transport Billing Services
Air medical transport billing differs significantly from ground ambulance billing due to its high dollar charges, complexity and unique circumstances. It often involves cross-jurisdictional or international claims, requiring expertise in diverse regulatory frameworks.
With higher stakes and more intricate processes, it demands precision and a skilled partner familiar with these challenges to ensure timely and complete payments. Our founder, Marie Johnson, has over 20 years of expertise in air medical transport billing.
Rotary Wing Air Medical Transport
Pre-Billing Review
As is often the case, we are experienced in working with minimal or incomplete demographic information. Our team works diligently to gather and verify all demographic and payor details, ensuring accurate billing and reducing the percentage of private pay accounts.
Charge Assignment & Coding
All air medical transport claims are coded by certified professionals with national coding credentials who specialize in air medical transport billing. This expertise requires specific training, extensive experience, and years of practice to master. This critical task is always completed by skilled professionals, never by AI or automated systems, ensuring precision and compliance at every stage.
Claims Submission & Management
From initial claim submission to follow-up, we oversee the entire process to ensure claims are received and processed promptly, addressing denials or requests for additional information quickly.
Appeals
Air medical transport claims are frequently denied or underpaid due to their high dollar amounts, causing delays in the revenue cycle. Our dedicated appeals team leverages extensive experience and in-depth knowledge of regulations to increase revenue recovery. With an impressive 75% success rate in overturning denials or underpayments at the first level of appeal, we work tirelessly to secure the reimbursements you expect.
ONP & IDR under the No Surprises Act
If all appeals have been exhausted and the payment falls short of expectations, our team is adept in navigating the Open Negotiation Period and proceeding to the Independent Dispute Resolution process as outlined in the No Surprises Act.
Denial Prevention & Resolution
We leverage insights to analyze trends, address root causes, and resolve denials. This enables us to improve and stabilize cash flow. Our strong relationships with major commercial carriers enable us to resolve issues swiftly and secure higher reimbursements.
Real-Time Reporting
Transparent reporting provides actionable insights into claim life cycles, revenue performance, and billing trends. We provide comprehensive, customizable reports and analytics to give you insights enabling informed decision-making and strategic planning.
Patient-Centered Support
Our Texas-based team offers courteous and empathetic assistance for patient billing inquiries, ensuring personalized service. We exclusively provide support through our local team and do not use overseas call centers.
Fixed Wing Air Medical Transport
Pre-Flight Verification
Our team conducts a thorough pre-flight benefit determination to verify coverage, pre-certification requirements, and benefit exclusions before liftoff. This process ensures the billing team can confirm the flight as a covered service under the patient’s health benefit plan. Additionally, it allows our staff to collect any necessary information in advance, ensuring regulatory compliance and proactively addressing potential denials or payment delays.
Charge Assignment & Coding
All air medical transport claims are coded by certified professionals with national coding credentials who specialize in air medical transport billing. This expertise requires specific training, extensive experience, and years of practice to master. This critical task is always completed by skilled professionals, never by AI or automated systems, ensuring precision and compliance at every stage.
Claims Submission & Management
From initial claim filing to follow-up, we manage the entire process to ensure claims are received and processed in a timely manner.
Appeals
Fixed wing air medical transport claims are often denied or underpaid due to their high dollar amounts, leading to revenue cycle delays. Our dedicated appeals team is prepared to address and challenge these denials and underpayments. With an impressive 75% success rate in overturning denials or underpayments at the first level of appeal, we work tirelessly to secure the reimbursements you expect.
ONP & IDR under the No Surprises Act
If all appeals have been exhausted and the payment falls short of expectations, our team is adept in navigating the Open Negotiation Period and proceeding to the Independent Dispute Resolution process as outlined in the No Surprises Act.
Denial Prevention & Resolution
We leverage insights to analyze trends, address root causes, and resolve denials. This enables us to improve and stabilize cash flow. Our strong relationships with major commercial carriers enable us to resolve issues swiftly and secure higher reimbursements.
Real-Time Reporting
Transparent reporting provides actionable insights into claim life cycles, revenue performance, and billing trends. We provide comprehensive, customizable reports and analytics to give you insights enabling informed decision-making and strategic planning.
Patient-Centered Support
Our Texas-based team offers courteous and empathetic assistance for patient billing inquiries, ensuring personalized service. We exclusively provide support through our local team and do not use overseas call centers.
